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Frequently Asked Questions

COSTS AND PAYMENT  

1. Why deposit is obligatory?

Deposit is obligatory to reserve your property and prevend anyone else to book it for the same dates. Deposit is usually 30% of total price. We wont charge your credit card before we sent booking confirmation which usually takes 24 hours.

As deposit is non refundable we reccomend you take out holiday insurance.

2. When do I pay the full amount?

Full amount is usually due 8-12 weeks before you leave for holiday. We will notice you for payment.

3. What about holiday cancelation?

Please let us now you want to cancel your holiday as soon as possible. We are happy to refund the balance of your holiday. We are not able to refund the deposit you paid to secure your booking. Hovewer if we manage to rent the property to other guests for the same period and price we might be able to refund part of the deposit or even full deposit minus transacrional fees.

4. Security deposit - what is it for?

If you leave the property clean, tidy and in the same condition as it was - no worries. Your damage deposit will be ruterned.

5. How and when do I pay security deposit?

Security deposit is paid direclty to homeowner, and reurned at the end of your stay

6. Any additional costs?

We always confirm all the costs related to property. There should be no other costs.

Exceptions might be:

  • security deposit
  • pets (it will be noted to you at booking)
  • heated swimming pools at April, May, June, September and October. Please ask if you would like to use the swimming pool heating.

7. Is there any VAT applicable?

All our prices include VAT, no surcharge to you.

8. Are we ATOL bounded?

No, we offer accomodation only and ATOL bond requirement does not apply.

OTHER

1. Do I need the car?

Depends on the property location and your requiremetns. Some of the proeprties are remote so car usage is essential.

2. Where is the nearest airport?

All the information are in location tab. All the properties are on the exact location. If you need any further assistance please contact us.

3. Is the property suitable for children?

In short - yes. Most of the properties are suitable for children and have cots and high chair. If you travel with children please advise us.

4. Pets

Some villas are pet-friendly and some are not. Most owners allow well behaved pets for a small surcharge. It is also listed on our website and in filter function which villas allow pets.

5. Is the pool safe for kids?

There are usually no barriers to the pool so please have that in mind when you book the villa. Usually pool depth is 1,3 - 1,6 meters.

6. Do the owners live on site?

In 99% cases - no. Owner might live nearby but in the other property. All our villas are for your exclusive usage only.